Paid Customer Service Internship in Vienna, Austria

Descrição do trabalho

Company Description

Join a leading global company known for its innovation and commitment to excellence in customer service. With a rich history of providing top-notch solutions to clients, we pride ourselves on our highly skilled workforce and our dedication to fostering career growth. Our dynamic work environment promotes teamwork and creativity, ensuring that each employee's voice is heard and valued.

Internship Overview

We are currently seeking a motivated Customer Service Intern to join our Vienna office. This position offers a fantastic opportunity to gain hands-on experience in a fast-paced environment, supporting our customer service team while developing essential skills for your career.

Key Responsibilities

• Assist in responding to customer inquiries via phone, email, and chat in a timely manner.
• Provide product information and resolve customer issues with professionalism and empathy.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve processes and enhance service delivery.
• Participate in team meetings and contribute ideas for improving customer satisfaction.

Personal Requirements

• Currently pursuing a degree in Business, Communication, or related fields.
• Strong communication skills in both English and German, knowledge of additional languages is a plus.
• Excellent problem-solving skills and a customer-oriented mindset.
• Ability to work independently as well as part of a team.
• Proficient in Microsoft Office Suite and familiar with CRM software.

About Vienna

Vienna, the capital of Austria, is known for its rich cultural heritage, exquisite architecture, and vibrant art scene. With a history dating back centuries, the city seamlessly blends tradition and modernity, making it one of Europe's most desirable places to live and work. Enjoy stunning palaces, world-class museums, and a delightful culinary landscape while benefiting from a high quality of life in this dynamic metropolis.